so i need a bit of help from you lot if you dont mind
here is the situation i am in:
today i went down to a business owned by an afghan who speaks pashto etc just last week he had requested business cards with new logo designs and he wanted a light box ( side box outside shops) and at the time i had run him through my companies sales procedure and he was happy with it. he needed to pay a 25 percent deposit of the total amount so we can get him samples designed and created, and today i had gone to drop it of and according to company rules collect the rest of the outstanding payment either by cheque or he could call up and use card etc. he was happy with the designs etc and wanted it but he didnt want to pay of the outstanding amount and i explained to him that i am just following rules here which i cant bend for you but he was having none of that and started riasing his voice. i kept my cool and tried to calm him down and tell him this is how its done by every company here etc he pretty much lost it and started swearing at me and goes to me : " i will strip you of your clothes here and beat you" so i go to him shut up and dont talk to me in that manner or else i wont be able to control my hand. he swore a bit mre and then i left it and told him he can come to our office and meet with the manger and discuss what ever he wants there.
now this happened early morning and all day it has pretrty much really pissed me of and i feel very disrespected and have a big urge to go down and hit him. now thing i am asking is his like in his 30s so what should i do becouse i cant stand being embrassed like that and not doing anything :@
so yh advise me please!!!!
here is the situation i am in:
today i went down to a business owned by an afghan who speaks pashto etc just last week he had requested business cards with new logo designs and he wanted a light box ( side box outside shops) and at the time i had run him through my companies sales procedure and he was happy with it. he needed to pay a 25 percent deposit of the total amount so we can get him samples designed and created, and today i had gone to drop it of and according to company rules collect the rest of the outstanding payment either by cheque or he could call up and use card etc. he was happy with the designs etc and wanted it but he didnt want to pay of the outstanding amount and i explained to him that i am just following rules here which i cant bend for you but he was having none of that and started riasing his voice. i kept my cool and tried to calm him down and tell him this is how its done by every company here etc he pretty much lost it and started swearing at me and goes to me : " i will strip you of your clothes here and beat you" so i go to him shut up and dont talk to me in that manner or else i wont be able to control my hand. he swore a bit mre and then i left it and told him he can come to our office and meet with the manger and discuss what ever he wants there.
now this happened early morning and all day it has pretrty much really pissed me of and i feel very disrespected and have a big urge to go down and hit him. now thing i am asking is his like in his 30s so what should i do becouse i cant stand being embrassed like that and not doing anything :@
so yh advise me please!!!!


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